Case Studies/Web/Waste Connections

100+ Websites, One System.

Web Redesign & Migrationwasteconnections.com

From a deep discovery process to a fully scalable design system, we built a new template and main site, then migrated 70+ subsidiary websites over 10 months, becoming a natural extension of Waste Connections' internal team.

0+

Websites from subsidiary brands.

0k

Monthly visitors on the main website.

0 mo

To build the system and migrate 70+ websites.

Waste Connections team members

About the Client

20,000+ Employees Across North America

Waste Connections is a leader in North American waste management and recycling services, a Fortune 500 company with over $10B in revenue and 20,000+ employees across numerous internal teams.

Before & After

Design That Scales

Not just a redesign. A conversion-focused design system built to scale across 100+ subsidiary sites, drive measurable results, and grow with the business.

Waste Connections new website design
Waste Connections old website design
BeforeAfter

↔ Move your cursor left or right to compare

Client Needs & Insights

What We Set Out to Solve

Through proactive analysis, we identified four key objectives that shaped every design and development decision.

Scalability

One system, built to power 100+ subsidiary sites.

Boost Lead Generation

Turn traffic into qualified inquiries.

Reduce Customer Service Calls

Self-serve tools to cut down support volume.

Strengthen Brand Identity

One consistent identity across every site.

One Brand. Real Results.

100+ Websites. One System. Real Results.

By unifying 100+ subsidiary websites into one scalable system, we improved visibility, streamlined operations, and created a system that supports every stage of the buyer journey, all while delivering measurable business results.

+0%
Web Leads
More qualified leads generated across the network
+0%
Web Sales
Growth in sales converted directly through the website
+0%
Organic Traffic
Increase in organic sessions across the network
-0%
Support Calls
Reduction across more than 300k calls handled yearly
-0%
Dev Time
Estimated reduction in ongoing development time

The Live System

Thousands of Pages, One Experience.

The same scalable design system powers every page, from the main site down to each subsidiary brand.

Waste Connections dumpster sizes guide page
Waste Connections website screen
Waste Connections website screen
Waste Connections website screen
Waste Connections website screen
Waste Connections website screen

The Process

How We Did It

01

Research & Analysis

Research and planning materials

We conducted a deep analysis with internal teams to understand the business inside and out. Competitor analysis, user personas, customer journey mapping, and stakeholder interviews gave us the full picture before a single pixel was designed.

Competitor AnalysisUser PersonasCustomer JourneyStakeholder Interviews
02

UX/UI Design

Waste Connections UI design

With research complete, we moved into wireframing and interface design, translating the sitemap and user flows into low-fidelity sketches and then high-fidelity UI screens ready to guide every subsidiary site.

SketchesSitemapWireframesVisual Identity
03

Design System & Component Library

Design system: colors, icons, and components

Ensuring scalability, adaptability and flexibility across all platforms was fundamental. We developed a comprehensive design system and component library covering colors, typography, icons, and reusable components that could power every subsidiary site.

Design SystemComponent LibraryPrototyping
04

Workflow Setup & Team Bridging

Enova, Waste Connections, and Intellicloud collaboration workflow

We set up a dedicated workflow to migrate the entire network to Webflow, cutting development time significantly. That meant close coordination across multiple teams, from Waste Connections' internal stakeholders to third-party vendors, all while leveraging Webflow's native features to maximize productivity and scalability.

Airtable WorkflowTeam CoordinationWebflow Migration
05

Development

Waste Connections website development in progress

We established a cohesive, intuitive framework across the full catalog of sites, optimized for SEO, CRO, and lead generation.

Webflow BuildSEO OptimizationCRO
06

Continuous Improvement & Migration

Post-launch leads and traffic dashboard: average lead change +58%, organic traffic +18%, conversion rate +4.00%

Over 70 subsidiary websites were migrated onto the new system, on time and on budget. We continue to evolve the system through ongoing SEO updates and CRO testing, backed by performance metrics, not assumptions.

70+ Sites MigratedSEO & CROTeam Training

Seamless Partnership

Beyond Just a Website. A Natural Extension of Waste Connections Team

What started as a website strategy and migration project became something more lasting. We're now a partner Waste Connections can count on for any strategy or project, always available and consulting with them on everything as they plan for a seamless future.

Enova team members collaborating

Recognition

Webflow Awards 2024

Enterprise Excellence
Category for Partners

Finalist 2024

All-Star Category for
Customers

Winner 2024

Eric Hansen, CIO at Waste Connections, speaking at Webflow Conf

Eric Hansen, CIO at Waste Connections, took the stage at Webflow Conf to share the story behind the project: how a fragmented network of 100+ websites became a unified, scalable digital system built to drive lead generation and convert at scale.

Ongoing Optimization

Our Work Doesn't Stop at Launch

We partner with our clients long-term to continuously evolve their websites through data-driven improvements. From ongoing SEO updates to CRO testing powered by Webflow Optimize tools, every decision we make is backed by performance metrics, not assumptions or aesthetics.

+14%

More leads by optimizing microcopy, learned directly from user behavior.

We learned from user behavior and drove +14% more leads by optimizing microcopy.

Building for What Comes Next

We stay ahead by researching emerging AI search and developing comprehensive, full-funnel strategies that enable our clients to reach their target niche with precision. The goal: smarter websites that adapt, convert, and grow over time.

We Support

Metrics

Interact + Interest | Action

Web enhancement

Landing pages

Ads campaigns

Video content

Email campaigns

AI search

Sales

Contact forms

CTAs

AI chatbot

Measure

Technical whitepapers

Brochures

Printed product sheets

Interact

Actively engage with audience

Interest | Action

Generate qualified inquiries

Sales

Convert leads

Measure

  • Interact
  • Impressions, New Users, CPC Traffic, Click-Through Rate (CTR)
  • Interest | Action
  • Qualified Contact Forms
  • Engagement Rate
  • Email Open/Click Rates
  • AI Citation Count
  • Sales
  • Number of Leads
  • Lead Qualification
  • Conversion Rate
  • Measure
  • Sales Performance Stats

Work with Us

Looking for a custom approach?
Let's talk strategy.

From concept to execution, we partner with ambitious brands to design and build tailored digital experiences that drive real growth.